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Privacy

Draft — Last updated 29 October 2026.

What melocsmart.com does with your data, in plain words.

What this site is

melocsmart.com is an information site for the Meloc brand, run by Meloc LLC (Tbilisi, Georgia). In Azerbaijan, Meloc trades as Meloc Smart MMC. It has no accounts, no sign-in and no checkout. Its forms do not send anything to a Meloc server: the partner enquiry composer only opens your own email app with a message for you to review and send.

The country sites for Georgia, Azerbaijan and Uzbekistan (melocsmart.ge, melocsmart.az, melocsmart.uz) have their own terms and handle their own customers.

What we collect

We do not ask you to register or give personal details to browse this site. Data reaches us in these ways only:

  • Messages you send us. If you email us, or message a country team on WhatsApp or Telegram, we receive what you write and your contact details (address or number). Country teams use it to answer you.
  • Server logs. Our host, Cloudflare, processes the IP address and request details of every visit to deliver the site and block abuse.
  • Analytics tags. See the next section.

Cookies and analytics

Meloc does not set advertising cookies of its own on this site, and the pages do not contain sign-in or session cookies.

The site code can load third-party measurement tags. This is what the code contains today:

TagStatus in the code
Meta Pixel (Facebook)Loads only when a Pixel ID is configured for the deployment, so it may run on this site. It records page views, and a lead event when you click a WhatsApp or phone link.
Google Tag Manager, Google Analytics 4, Microsoft ClaritySupported by the code and off unless an ID is configured. Assume they can run whenever an ID is set. Clarity records heatmaps and session recordings of how visitors use a page.

These providers may set their own cookies or identifiers and receive data such as your IP address and the pages you view. Their privacy policies apply to that data. You can block these tags with your browser settings or a content blocker. A consent banner is not yet built into this site.

How we use data

We use messages to answer your question, arrange a visit or discuss a partnership. We use hosting logs for security and reliability. We use analytics, where active, to see which pages are read and which links are used. We do not sell personal data.

Hosting and sharing

The site is hosted on Cloudflare, which processes visit data on our behalf and may do so in several countries. Messages you send by email, WhatsApp or Telegram also pass through those services under their own terms. We share your message inside Meloc with the country team that can help you. We do not give it to others except where the law requires.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Local law in your country may add further rights, including the right to complain to a data protection authority.

Write to admin@melocsmart.ge from the address or number you used, and say what you want. If you only messaged a country team, you can ask them directly in the same chat.

How long we keep it

We keep messages for as long as needed to deal with your enquiry and any related sale, installation or warranty, then delete them on request or when they are no longer needed. Hosting logs follow Cloudflare's retention settings.

Changes to this page

This page is a draft. We will update the date above whenever it changes. The version on this page is the current one.

Contact

Email admin@melocsmart.ge or call +995 557 31 20 90. See also our terms of use and contact page.